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How to Reset Your Password on Promptitude
How to Reset Your Password on Promptitude
Promptitude Team avatar
Written by Promptitude Team
Updated over a week ago

Forgetting your password can be frustrating, but don't worry! Resetting your password on Promptitude is a straightforward process designed to get you back into your account quickly and securely. Whether you're the account owner or a guest within an organization, you can reset your password with ease. Follow these simple steps to regain access to your account.

1️⃣ Navigate to the Login Page

  • Below the login fields, you'll see a link labeled Forgot password. Click on this link to begin the password reset process.

2️⃣ Enter Your Email Address

  • You'll be redirected to a special screen where you need to enter the email address associated with your Promptitude account. Make sure to type in the correct email to ensure that you receive the password reset instructions.

3️⃣ Check Your Email

  • After submitting your email, check your inbox for an email from Promptitude containing the password reset instructions.


    Important: If you don't see the email in your inbox within a few minutes, please check your Spam or Junk folder as it might have been mistakenly filtered.

4️⃣ Reset Your Password

  • Open the email and click on the Reset Password button or link provided. This will take you to a new screen where you can set your new password.

  • Choose a strong password that you haven't used before on this site. It's recommended to use a mix of letters, numbers, and symbols to enhance security.

Once your password has been reset, you'll return to the Promptitude Login Page, enter your email and the new password, and you're done!

📌 Tips for a Smooth Password Reset Process

  • Use a Reliable Email Address: Ensure that the email address you enter is the one you used to register your Promptitude account.

  • Secure Your Account: When creating a new password, make it strong and unique to prevent unauthorized access.

  • Update Your Browser: For the best experience and improved security, make sure your internet browser is up to date.

If you encounter any issues during the password reset process or if you need further assistance, don't hesitate to contact our support team. We're here to help ensure that your experience with Promptitude is smooth and secure.

Remember, keeping your account secure is a shared responsibility, and a strong password is a first line of defense.

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