At Promptitude, we're committed to providing you with prompt and efficient support to help you find the best solutions for your company. We understand that every use case is unique, and we're here to assist you in testing and focusing on yours.
We offer a variety of support channels, each designed to help you find solutions quickly and easily. Our support options include a responsive email service, an AI-powered chat support, and a comprehensive self-service support through our Help Center.
🕐 Response Time & Office Hours
Our dedicated support team is available from 9am to 5pm ET. We strive to respond to all queries within 1 business day. Whether you have a question or need to share your feedback, don't hesitate to reach out to us during these hours.
📕 Self-Service Support
For quick and easy access to solutions, you can use our Help Center. It's packed with helpful articles that address the most common questions and issues.
If you are interested in a more interactive approach, you can try our friend Fin, the friendly AI bot, it will do its best to respond accurately.
Make no mistake, If you want to try chatting with an AI provider to create prompts or generate quick results, try Promptitude's AI Chat by starting your sign up with 100K free tokens.
💬 Chat Support
Our chat support is always available for you. When you open the chat within Promptitude or on our marketing website, you'll be greeted by Fin, our friendly AI bot.
Fin is here to help with your Promptitude questions. If Fin can't find the best answer, simply click "Talk to a person", and a support team member will assist you further. Please note that this chat is for support only.
📩 Email Support
For more complex queries or issues, you can contact us via email at [email protected]. Our team will do its best to respond as soon as possible, ensuring you get the help you need when you need it.
At Promptitude, we're here for you. We're committed to providing you with the support you need to make the most of our platform. Whether you prefer to find solutions on your own through our Help Center, chat with our AI bot, or reach out to our team via email, we've got you covered.