# Promptitude.io Help Center > Welcome to our Help Center 👋 ## Onboarding & Support - [Why Can't I Sign Up for Promptitude?](https://help.promptitude.io/en/articles/8885018-why-can-t-i-sign-up-for-promptitude.md) - [Are My Prompts and Company Data Secure with Promptitude?](https://help.promptitude.io/en/articles/8950857-are-my-prompts-and-company-data-secure-with-promptitude.md) - [What is Promptitude GIFT? From 50K to 150K free tokens](https://help.promptitude.io/en/articles/8885010-what-is-promptitude-gift-from-50k-to-150k-free-tokens.md) - [Why verify my account?](https://help.promptitude.io/en/articles/8885008-why-verify-my-account.md) - [Available Support Options](https://help.promptitude.io/en/articles/9392450-available-support-options.md) - [Does Promptitude Support Other Languages?](https://help.promptitude.io/en/articles/8885015-does-promptitude-support-other-languages.md) - [How to do a hard reload to get the latest updates on your browser](https://help.promptitude.io/en/articles/9826973-how-to-do-a-hard-reload-to-get-the-latest-updates-on-your-browser.md) ## AI Providers & Models - [How to add your AI connection on Promptitude](https://help.promptitude.io/en/articles/8890429-how-to-add-your-ai-connection-on-promptitude.md): Learn how to add your first AI connection on Promptitude — get your API key, connect a provider, and start prompting - [Ultimate Guide: Everything You Need to Know Before Adding Your OpenAI API Key](https://help.promptitude.io/en/articles/8890416-ultimate-guide-everything-you-need-to-know-before-adding-your-openai-api-key.md) - [How to Set Up a Paid OpenAI Account \(ChatGPT Plan vs. API Access\)](https://help.promptitude.io/en/articles/8890435-how-to-set-up-a-paid-openai-account-chatgpt-plan-vs-api-access.md): Learn how to set up your OpenAI billing and the difference between ChatGPT Plus vs. OpenAI API Access - [How To Get Your API Key For OpenAI](https://help.promptitude.io/en/articles/8892755-how-to-get-your-api-key-for-openai.md) - [Understanding the New GPT-4o Model Now in Promptitude](https://help.promptitude.io/en/articles/9330603-understanding-the-new-gpt-4o-model-now-in-promptitude.md) - [Understanding GPT-4 Vision: A Guide for Non-Developers](https://help.promptitude.io/en/articles/9086595-understanding-gpt-4-vision-a-guide-for-non-developers.md) - [Error 400 using OpenAI: How to fix it.](https://help.promptitude.io/en/articles/9311026-error-400-using-openai-how-to-fix-it.md): Can't chat or generate prompts when using OpenAI? Simply check your OpenAI account, add credits, and you're up and running again. - [Understanding Anthropic Models: A Simple Guide](https://help.promptitude.io/en/articles/8892919-understanding-anthropic-models-a-simple-guide.md) - [How To Get Your API Key For Anthropic](https://help.promptitude.io/en/articles/11166436-how-to-get-your-api-key-for-anthropic.md): Learn how to quickly obtain and set up your Anthropic API key to start building with Claude AI models in just a few simple steps. - [Understanding Google PaLM: Purpose and Functionality](https://help.promptitude.io/en/articles/8890427-understanding-google-palm-purpose-and-functionality.md) - [Perplexity Models Unveiled: An Easy-to-Follow Explanation](https://help.promptitude.io/en/articles/9682055-perplexity-models-unveiled-an-easy-to-follow-explanation.md) - [Where to Find Your Perplexity API Key: A Step-by-Step Guide](https://help.promptitude.io/en/articles/9682142-where-to-find-your-perplexity-api-key-a-step-by-step-guide.md) - [What is Amazon Bedrock, and How Does it Work?](https://help.promptitude.io/en/articles/8890424-what-is-amazon-bedrock-and-how-does-it-work.md) - [\[AI Connection\] How to Obtain Your Access Key ID and Secret Access Key](https://help.promptitude.io/en/articles/10098124-ai-connection-how-to-obtain-your-access-key-id-and-secret-access-key.md) - [\[AI Connection\] Activating Your Amazon Bedrock Models](https://help.promptitude.io/en/articles/10098281-ai-connection-activating-your-amazon-bedrock-models.md) - [Why Can't I Find a Model on Amazon Bedrock? Request Access](https://help.promptitude.io/en/articles/8892769-why-can-t-i-find-a-model-on-amazon-bedrock-request-access.md) - [Understanding Cohere Models and How They Work](https://help.promptitude.io/en/articles/8892865-understanding-cohere-models-and-how-they-work.md) - [Understanding Amazon Titan Models: A Simple Guide](https://help.promptitude.io/en/articles/8892923-understanding-amazon-titan-models-a-simple-guide.md) - [Understanding AI21 Labs Models and Their Functionality](https://help.promptitude.io/en/articles/8892925-understanding-ai21-labs-models-and-their-functionality.md) - [\[AI Connection\] How to Find Your Amazon Bedrock Access Key](https://help.promptitude.io/en/articles/8892767-ai-connection-how-to-find-your-amazon-bedrock-access-key.md) - [Connect Microsoft Azure to Promptitude: Difference between Azure OpenAI and Models-as-a-Service](https://help.promptitude.io/en/articles/11146369-connect-microsoft-azure-to-promptitude-difference-between-azure-openai-and-models-as-a-service.md): Learn how to connect Microsoft Azure to Promptitude and understand the differences between Azure OpenAI and Models-as-a-Service. - [\[AI Connection\] How to Obtain Azure IDs and Credentials](https://help.promptitude.io/en/articles/9454972-ai-connection-how-to-obtain-azure-ids-and-credentials.md) - [\[AI Connection\] Azure OpenAI: Add New Models to Your Promptitude List](https://help.promptitude.io/en/articles/11146693-ai-connection-azure-openai-add-new-models-to-your-promptitude-list.md): Learn how to easily add new Azure OpenAI models to your Promptitude list and enhance your AI capabilities! - [\[Serverless\] How to Get Your Azure Model API Endpoint and API Key](https://help.promptitude.io/en/articles/9867837-serverless-how-to-get-your-azure-model-api-endpoint-and-api-key.md) - [\[Serverless\] How to get your model ID and access token](https://help.promptitude.io/en/articles/10064928-serverless-how-to-get-your-model-id-and-access-token.md) - [\[Serverless\] How to obtain your Inference Model Endpoint URL and Access Token](https://help.promptitude.io/en/articles/10072936-serverless-how-to-obtain-your-inference-model-endpoint-url-and-access-token.md) - [Which AI providers does Promptitude support?](https://help.promptitude.io/en/articles/8892774-which-ai-providers-does-promptitude-support.md): Promptitude supports OpenAI, Anthropic, Google AI, Groq, Perplexity, NLP Cloud, Azure, and Amazon Bedrock. See all models and features. - [How to Add Fine-Tuned Models to Promptitude](https://help.promptitude.io/en/articles/8890420-how-to-add-fine-tuned-models-to-promptitude.md) - [Temperature: Understanding & Setting It Correctly](https://help.promptitude.io/en/articles/8897018-temperature-understanding-setting-it-correctly.md): Understand the role of temperature in GPT, what it does, and how you can fine-tune it to achieve the desired output. - [Maximum Length: Understanding & Setting It Correctly](https://help.promptitude.io/en/articles/8897021-maximum-length-understanding-setting-it-correctly.md): Learn what the Maximum Length parameter is and how to set it to get optimal results from your prompts. - [Stop Sequence: Understanding & Setting It Correctly](https://help.promptitude.io/en/articles/8897040-stop-sequence-understanding-setting-it-correctly.md): Learn what Stop Sequences are and how you can use them to generate the perfect output from your prompt. - [Presence Penalty: Understanding & Setting It Correctly](https://help.promptitude.io/en/articles/8897041-presence-penalty-understanding-setting-it-correctly.md): Learn what the presence penalty is and how you can set it correctly to get the most out of your GPT text generation. - [Frequency Penalty: Understanding & Setting It Correctly](https://help.promptitude.io/en/articles/8897043-frequency-penalty-understanding-setting-it-correctly.md): Understand the Frequency Penalty parameter and learn how to set it correctly to get the best results. ## API Reference - [Authentication](https://help.promptitude.io/en/articles/8909341-authentication.md): Add your Promptitude API key to every request for authentication. - [/generate](https://help.promptitude.io/en/articles/8909348-generate.md): Invoke a prompt and get the generated result. - [/chat](https://help.promptitude.io/en/articles/12010149-chat.md): Invoke a chat with result and get the generated conversation. - [/rate](https://help.promptitude.io/en/articles/8909392-rate.md): Add an end-user ratings to the log entry of a previously generated prompt. - [/flows](https://help.promptitude.io/en/articles/12010355-flows.md): Invoke a flow and get the generated result. - [/content](https://help.promptitude.io/en/articles/8909401-content.md): Learn how to efficiently add, update, and delete files in Promptitude's Content Storage using various methods for your business needs. - [/content/folders](https://help.promptitude.io/en/articles/12832457-content-folders.md): Learn how to access your folders and their contents in Promptitude's Content Storage using simple API endpoints. - [How to integrate Promptitude into ANY No-Code Platform \(Zapier, Make, Bubble, ...\)](https://help.promptitude.io/en/articles/8909340-how-to-integrate-promptitude-into-any-no-code-platform-zapier-make-bubble.md): Learn step-by-step how to access your Promptitude prompts from your favorite no-code automation tool. - [A Simplified Guide to the Promptitude API Key](https://help.promptitude.io/en/articles/10408405-a-simplified-guide-to-the-promptitude-api-key.md) - [How Your Promptitude API Key Permissions Work: Specific Prompts and Flows](https://help.promptitude.io/en/articles/13921165-how-your-promptitude-api-key-permissions-work-specific-prompts-and-flows.md): Learn how to control which prompts and flows can access your Promptitude API Keys with granular permissions for better security and management. ## Logs - [What are Logs in Promptitude and How Do They Work?](https://help.promptitude.io/en/articles/10630549-what-are-logs-in-promptitude-and-how-do-they-work.md): Discover how logs in Promptitude help you track your prompts, interactions, and tool usage for better AI management. - [Learn how to access your Logs in Promptitude](https://help.promptitude.io/en/articles/10638608-learn-how-to-access-your-logs-in-promptitude.md): Discover where to find your logs in Promptitude and how they help you track your usage and performance. - [What Are Tool Calls and How Are They Accounted For?](https://help.promptitude.io/en/articles/11772468-what-are-tool-calls-and-how-are-they-accounted-for.md): Discover how Promptitude's tool calls track your integrations and help you monitor usage across internal and external tools. ## Prompts - [What is Versioning and How Does it Work?](https://help.promptitude.io/en/articles/12910711-what-is-versioning-and-how-does-it-work.md): Discover how Promptitude's versioning feature helps you manage different iterations of your content for better testing and quality control. - [Input Variables: A Guide to Dynamic Prompt Management](https://help.promptitude.io/en/articles/10547433-input-variables-a-guide-to-dynamic-prompt-management.md) - [Input Variable: Text Type](https://help.promptitude.io/en/articles/10548182-input-variable-text-type.md): Learn how to effectively use the Input Variable Text Type in Promptitude for your prompt management needs. - [Input Variable: Select Type](https://help.promptitude.io/en/articles/10562211-input-variable-select-type.md): Learn how to effectively use the Input Variable Select Type in Promptitude for better prompt management! - [Input Variable: Website Type](https://help.promptitude.io/en/articles/10562322-input-variable-website-type.md): Learn how to effectively use the Website Type input variable in Promptitude for your business needs. - [Input Variable: Image Type](https://help.promptitude.io/en/articles/10562358-input-variable-image-type.md): Learn how to effectively use the Input Variable Image Type in Promptitude for your prompts! - [Input Variable: Document Type](https://help.promptitude.io/en/articles/10128551-input-variable-document-type.md): Learn how to effectively use the Input Variable Document Type in Promptitude for seamless prompt management. - [Input Variable: Content Storage Type](https://help.promptitude.io/en/articles/10562704-input-variable-content-storage-type.md): Learn how to effectively use Input Variable Content Storage in Promptitude to enhance your prompt management experience. - [\[Advanced\] Filter Input Variables](https://help.promptitude.io/en/articles/8908942-advanced-filter-input-variables.md): Modify the value of an Input Variable before it's inserted into your prompt to improve formatting and more. - [\[Advanced\] Utilizing Sub-Variables in Your Prompts](https://help.promptitude.io/en/articles/9329182-advanced-utilizing-sub-variables-in-your-prompts.md) - [\[Advanced\] Liquid Variables: Access Content Storage.](https://help.promptitude.io/en/articles/14452820-advanced-liquid-variables-access-content-storage.md): Learn to use Liquid variables for precise control over Content Storage searches in your prompts, beyond the simple Context switch method. - [\[Advanced\] Liquid Variables: Access Content Storage. Simple and Complete Examples](https://help.promptitude.io/en/articles/14473851-advanced-liquid-variables-access-content-storage-simple-and-complete-examples.md) - [\[Advanced\] Liquid Variables: Access Content Storage. Output Formats and Advanced Usage](https://help.promptitude.io/en/articles/14477312-advanced-liquid-variables-access-content-storage-output-formats-and-advanced-usage.md): Master output formatting and advanced techniques for Liquid variables in Promptitude. Control how your retrieved content appears and flows in prompts. - [\[Advanced\] Liquid Variables: Access Content Storage. Best Practices, Use Cases and Troubleshooting](https://help.promptitude.io/en/articles/14478177-advanced-liquid-variables-access-content-storage-best-practices-use-cases-and-troubleshooting.md): Master advanced Liquid variables for Content Storage: best practices, real-world use cases, and troubleshooting tips to optimize your AI prompts. - [Quick Instructions in Prompts Through Descriptions](https://help.promptitude.io/en/articles/12296901-quick-instructions-in-prompts-through-descriptions.md): Learn how to use short and long descriptions in your prompts to provide clear instructions and context for your team members. - [How to Use Markdown in Promptitude](https://help.promptitude.io/en/articles/12295378-how-to-use-markdown-in-promptitude.md): Format your prompt descriptions with markdown to highlight important information and improve readability for your team. - [Preview Prompt: Verify That Your Prompt is Well Parsed](https://help.promptitude.io/en/articles/10591511-preview-prompt-verify-that-your-prompt-is-well-parsed.md): Ensure your prompt is correctly parsed with our Preview Prompt feature—check variable inputs and context effortlessly! - [Understanding System Messages and Their Functionality](https://help.promptitude.io/en/articles/8908934-understanding-system-messages-and-their-functionality.md) - [How to Add Context to Your Prompts in One Click](https://help.promptitude.io/en/articles/8908940-how-to-add-context-to-your-prompts-in-one-click.md) - [How to personalize your Prompts](https://help.promptitude.io/en/articles/8908945-how-to-personalize-your-prompts.md): Learn how to add context with your own content to your GPT prompts - [How to create a Prompt](https://help.promptitude.io/en/articles/8908949-how-to-create-a-prompt.md) - [How Do Chats and Prompts with Image Support Work?](https://help.promptitude.io/en/articles/9286727-how-do-chats-and-prompts-with-image-support-work.md) - [\[Advanced\] Using Liquid Syntax for Branching Logic in Prompts](https://help.promptitude.io/en/articles/10476810-advanced-using-liquid-syntax-for-branching-logic-in-prompts.md) - [Getting Started with "Chat with the Result"](https://help.promptitude.io/en/articles/8908928-getting-started-with-chat-with-the-result.md) - [Can I get results in a different language?](https://help.promptitude.io/en/articles/8908932-can-i-get-results-in-a-different-language.md) ## Share & Embed Prompts - [Customize Your Prompt Design: Adding Your Brand's Personal Touch](https://help.promptitude.io/en/articles/8900406-customize-your-prompt-design-adding-your-brand-s-personal-touch.md): Learn how to personalize your prompts with branding elements like logos, colors, and custom texts to enhance user experience. - [How to use the white label to share a prompt?](https://help.promptitude.io/en/articles/8900410-how-to-use-the-white-label-to-share-a-prompt.md): Activate the white label with plans from "Growth" upward - [How does the Public Page Prompt work?](https://help.promptitude.io/en/articles/8900415-how-does-the-public-page-prompt-work.md): Publish your prompts on your own page and brand. - [How does the Inline Embed Prompt work?](https://help.promptitude.io/en/articles/8900422-how-does-the-inline-embed-prompt-work.md): Extend the functionality of your prompts on any website. - [Share, Embed and Secure Your GPT Prompts](https://help.promptitude.io/en/articles/8900433-share-embed-and-secure-your-gpt-prompts.md) - [What is "Wizard Mode" and How Does it Work in Prompt Forms?](https://help.promptitude.io/en/articles/11759390-what-is-wizard-mode-and-how-does-it-work-in-prompt-forms.md): Discover how to transform lengthy prompt forms into organized, step-by-step experiences with "Wizard Mode" for better user engagement. ## Chat Assistants - [What Are Assistants and How Do They Work?](https://help.promptitude.io/en/articles/11055606-what-are-assistants-and-how-do-they-work.md): Discover how virtual assistants can streamline your tasks and enhance productivity with Promptitude. - [How to Set Up a New Chat in Promptitude](https://help.promptitude.io/en/articles/8955743-how-to-set-up-a-new-chat-in-promptitude.md) - [How to Add Context to Your Chats and Turn Them into a Powerful Assistant](https://help.promptitude.io/en/articles/8956699-how-to-add-context-to-your-chats-and-turn-them-into-a-powerful-assistant.md) - [Understanding AI Chat Errors and Alerts on Promptitude](https://help.promptitude.io/en/articles/9817326-understanding-ai-chat-errors-and-alerts-on-promptitude.md) ## Flows - [Understanding Flows in Promptitude](https://help.promptitude.io/en/articles/11456228-understanding-flows-in-promptitude.md): Discover how Flows connect your prompts and tools into powerful automated sequences that deliver refined AI results in just a few steps. - [How Flows Work in Promptitude](https://help.promptitude.io/en/articles/11456233-how-flows-work-in-promptitude.md): Discover how to automate your AI tasks by connecting prompts and tools in sequential steps with Promptitude's new Flows feature. - [\[Flows\] Translation Example Step-by-Step](https://help.promptitude.io/en/articles/11869964-flows-translation-example-step-by-step.md): Learn how to build a translation flow in Promptitude with this easy-to-follow guide for beginners - no coding required! - [Things You Should Know Before Starting: Flow's Tips & Tricks](https://help.promptitude.io/en/articles/12026122-things-you-should-know-before-starting-flow-s-tips-tricks.md): Master Promptitude's Flow with these essential tips and tricks for efficient prompt management and automation in your business. ## Content Storage - [Getting Started with Content Storage \(Guide\)](https://help.promptitude.io/en/articles/8897064-getting-started-with-content-storage-guide.md) - [Content Storage Structure](https://help.promptitude.io/en/articles/10746587-content-storage-structure.md): Learn how Promptitude organizes your context information for prompt generation with manual and web scraping folders. - [\[Content Storage\] Implement RAG Without Technical Expertise](https://help.promptitude.io/en/articles/10746428-content-storage-implement-rag-without-technical-expertise.md): Discover how Content Storage lets you leverage Retrieval-Augmented Generation for more accurate AI responses—no coding required. - [Why doesn't it process my PDF when I upload it to the content storage?](https://help.promptitude.io/en/articles/8897101-why-doesn-t-it-process-my-pdf-when-i-upload-it-to-the-content-storage.md) - [Upload Multiple Contents to Content Storage](https://help.promptitude.io/en/articles/8897102-upload-multiple-contents-to-content-storage.md) - [Understanding File Limits for Uploading Files in a Manual Folder](https://help.promptitude.io/en/articles/9342720-understanding-file-limits-for-uploading-files-in-a-manual-folder.md) - [Create a web scraping folder and synchronize your data easily](https://help.promptitude.io/en/articles/8897111-create-a-web-scraping-folder-and-synchronize-your-data-easily.md) - [How to Use Variables in the Input Content Storage](https://help.promptitude.io/en/articles/8897094-how-to-use-variables-in-the-input-content-storage.md) - [Minimum Similarity: Understanding & Setting It Correctly](https://help.promptitude.io/en/articles/8897098-minimum-similarity-understanding-setting-it-correctly.md): Understand the role of "Minimum Similarity" in OpenAI Embedding, what it does, and how you can fine-tune it to achieve the desired output. - [How to set up Content Storage](https://help.promptitude.io/en/articles/8897059-how-to-set-up-content-storage.md): Learn how to set up the general parameters of Content Storage - [AI Connection: Select or Add a OpenAI connection](https://help.promptitude.io/en/articles/8897060-ai-connection-select-or-add-a-openai-connection.md) - [Eliminate Biases and Hallucinations by Translating with Your Own Glossary](https://help.promptitude.io/en/articles/10092142-eliminate-biases-and-hallucinations-by-translating-with-your-own-glossary.md) ## Web Search - [What is and How Does the Built-in Web Search Tool Work?](https://help.promptitude.io/en/articles/10620463-what-is-and-how-does-the-built-in-web-search-tool-work.md): Discover how to enhance your prompts with the built-in web search tool in Promptitude, powered by Perplexity! ## Tools - [How to Create Your First Tool in Promptitude](https://help.promptitude.io/en/articles/8956755-how-to-create-your-first-tool-in-promptitude.md) - [Add Power Tools to your Chats and Prompts](https://help.promptitude.io/en/articles/8992809-add-power-tools-to-your-chats-and-prompts.md) - [How to Import and Export Tools in Promptitude](https://help.promptitude.io/en/articles/9003480-how-to-import-and-export-tools-in-promptitude.md) - [How to Configure a Tool from a Prompt in Promptitude](https://help.promptitude.io/en/articles/9895185-how-to-configure-a-tool-from-a-prompt-in-promptitude.md) - [Which Models and AI Providers are Supported by Promptitude Tools?](https://help.promptitude.io/en/articles/9249029-which-models-and-ai-providers-are-supported-by-promptitude-tools.md) - [Function Calling in Promptitude: What You Need to Know](https://help.promptitude.io/en/articles/10492458-function-calling-in-promptitude-what-you-need-to-know.md) - [How to Use "User Parameters" in Your Tools](https://help.promptitude.io/en/articles/11526298-how-to-use-user-parameters-in-your-tools.md): Learn how to optimize your tools with user parameters, reducing costs and increasing flexibility in your Promptitude workflows. - [What Should I Do If My Tools Don't Work? Possible Solutions](https://help.promptitude.io/en/articles/11870356-what-should-i-do-if-my-tools-don-t-work-possible-solutions.md): Experiencing issues with your Promptitude tools? Here's a troubleshooting guide to get your AI workflows back on track quickly. - [\[Workaround\] Chaining prompts in Promptitude with tools](https://help.promptitude.io/en/articles/9800121-workaround-chaining-prompts-in-promptitude-with-tools.md) - [Empower Your Chat Assistant by Translating Directly with DeepL](https://help.promptitude.io/en/articles/9001058-empower-your-chat-assistant-by-translating-directly-with-deepl.md) ## Integrations - [What are Promptitude Integrations and How Do They Work?](https://help.promptitude.io/en/articles/13342837-what-are-promptitude-integrations-and-how-do-they-work.md): Discover how Promptitude integrations connect your external apps to enrich AI context with imported content—no coding required. - [Integration: Make.com and Promptitude.io](https://help.promptitude.io/en/articles/8890406-integration-make-com-and-promptitude-io.md): Optimize prompt automation with Make & Promptitude - Learn what it's and how it works. - [Google Sheets Add-on: A Comprehensive Guide](https://help.promptitude.io/en/articles/9519434-google-sheets-add-on-a-comprehensive-guide.md) - [How to Install and Use Google Sheets Add-on with Promptitude](https://help.promptitude.io/en/articles/9519747-how-to-install-and-use-google-sheets-add-on-with-promptitude.md) - [Tips and Tricks You Should Know with Google Sheets Add-on](https://help.promptitude.io/en/articles/9520049-tips-and-tricks-you-should-know-with-google-sheets-add-on.md) - [Recommendations for the "Exceeded maximum execution time" Issue in Google Sheets](https://help.promptitude.io/en/articles/9462868-recommendations-for-the-exceeded-maximum-execution-time-issue-in-google-sheets.md) - [Excel File: All the Power of Your Prompts in the Native Application](https://help.promptitude.io/en/articles/11320966-excel-file-all-the-power-of-your-prompts-in-the-native-application.md): AI capabilities directly in Excel with our downloadable template—transform your spreadsheets with powerful prompt formulas. - [How to Use the Excel File Template for Promptitude](https://help.promptitude.io/en/articles/11329039-how-to-use-the-excel-file-template-for-promptitude.md): Learn how to harness your Promptitude prompts directly in Excel with our downloadable template - no coding required! - [Troubleshooting Common Issues with Excel Template](https://help.promptitude.io/en/articles/11329030-troubleshooting-common-issues-with-excel-template.md): Encountering problems with your Promptitude Excel template? Here's how to fix common issues and optimize your experience. ## Community - [Set up your Community Profile](https://help.promptitude.io/en/articles/8900448-set-up-your-community-profile.md) - [Promptitude Community & Guidelines](https://help.promptitude.io/en/articles/8900452-promptitude-community-guidelines.md) - [Save & Copy Community Prompts](https://help.promptitude.io/en/articles/8900460-save-copy-community-prompts.md) ## Settings - [What is Serverless Inference API Hub in Promptitude?](https://help.promptitude.io/en/articles/10089031-what-is-serverless-inference-api-hub-in-promptitude.md) - [Relationships Between Items in Promptitude](https://help.promptitude.io/en/articles/12291835-relationships-between-items-in-promptitude.md): Learn how Promptitude shows connections between your items, making it easier to manage dependencies and prevent unintended disruptions. - [How to Reset Your Password on Promptitude](https://help.promptitude.io/en/articles/9830780-how-to-reset-your-password-on-promptitude.md) - [Invite team members to my organization](https://help.promptitude.io/en/articles/8885013-invite-team-members-to-my-organization.md) - [Accepting your team's invitation to Promptitude](https://help.promptitude.io/en/articles/9829191-accepting-your-team-s-invitation-to-promptitude.md) - [How to close your user account \(leave the organization\)](https://help.promptitude.io/en/articles/9903313-how-to-close-your-user-account-leave-the-organization.md) - [How to close your organization account and understand the consequences](https://help.promptitude.io/en/articles/8885017-how-to-close-your-organization-account-and-understand-the-consequences.md) - [Restricted Permits: Operation and Limitations](https://help.promptitude.io/en/articles/10234738-restricted-permits-operation-and-limitations.md) - [What are Snippets and How to Use Them?](https://help.promptitude.io/en/articles/9718744-what-are-snippets-and-how-to-use-them.md) - [How to Add, Edit, and Select Snippets in Promptitude](https://help.promptitude.io/en/articles/9722283-how-to-add-edit-and-select-snippets-in-promptitude.md) - [How to Use Snippet Versions from Your Prompts or Chats](https://help.promptitude.io/en/articles/13224664-how-to-use-snippet-versions-from-your-prompts-or-chats.md): Learn how to leverage different snippet versions in your prompts and chats to maintain both production and testing environments seamlessly. - [\[Settings\] Everything you can configure in Prompts](https://help.promptitude.io/en/articles/10631217-settings-everything-you-can-configure-in-prompts.md) - [How to Organize Your Prompts, Assistants, and Flows](https://help.promptitude.io/en/articles/12283569-how-to-organize-your-prompts-assistants-and-flows.md): Discover how to keep your Promptitude workspace tidy with tags, making it easy to find and manage all your AI assets efficiently. - [Snippet vs. Content Storage: How to Use Them in Your Prompts Depending on the Case](https://help.promptitude.io/en/articles/13909037-snippet-vs-content-storage-how-to-use-them-in-your-prompts-depending-on-the-case.md): Learn when to use Snippets for complete text blocks vs Content Storage for smart retrieval in your prompts—and boost your AI efficiency. ## Plans & Billing - [What are Generations, and how are they counted?](https://help.promptitude.io/en/articles/8909183-what-are-generations-and-how-are-they-counted.md): Learn what counts as a generation and how many "Generations" are included in your plan. - [How are prompts counted?](https://help.promptitude.io/en/articles/8909185-how-are-prompts-counted.md): Learn what counts as a prompt and how many "prompts" are included in your plan. - [How are words counted?](https://help.promptitude.io/en/articles/8909187-how-are-words-counted.md): Learn what counts as "words of content" and how many "words of content" are included in your plan. - [How can I test Promptitude](https://help.promptitude.io/en/articles/8909193-how-can-i-test-promptitude.md) - [How to switch to a different paid plan](https://help.promptitude.io/en/articles/8909194-how-to-switch-to-a-different-paid-plan.md): When you're on a paid plan, you can upgrade and downgrade anytime. Here's how. - [How to download your invoices](https://help.promptitude.io/en/articles/8909200-how-to-download-your-invoices.md): See how to check your invoice history and download your past invoices. - [How to redeem a discount code](https://help.promptitude.io/en/articles/8909225-how-to-redeem-a-discount-code.md) - [How can I request a new feature, AI model or provider](https://help.promptitude.io/en/articles/8909229-how-can-i-request-a-new-feature-ai-model-or-provider.md)